Granite Icon of crying Holy Mary

Payment:
All purchases are processed through PayPal. You can use your credit card using a guest account on PayPal—it’s easy!

Shipping:
As all of our products are hand made please allow a sufficient amount of time for your product to dispatched and delivered.

For a product in our inventory 1 to 3 weeks production, packing, and shipping. (It depends on the quantity of your order and the stock availability of the product at the moment).

For all personalized products made to order, please allow 2 to 5 weeks for your item to be personalized, dispatched and delivered. If you require something urgently, email us at [email protected] and we’ll do our best to help you with your needs.

Postage fees are calculated by weight and dimensions, we strongly believe in fair postage fees for our customers.

Delivery can be made direct to yourself, or to the recipient of the item.

We sale only in the United States and use US Post for all of our deliveries.

Please note that for the personalized and produced to order products, we are unable to offer refunds or exchanges unless faulty.

Refunds and Exchanges:
Refunds and Exchanges will not apply in the following circumstances:

• Any products that we have made, personalized or customized specifically for you.
• Where, in our opinion, you have not taken reasonable care of goods while in your possession.
• If you have made a spelling mistake on your order and it has been sent for production.

If you return an item because of an error on our part, or because it is defective, we will happily refund the full value of the item and your costs in returning it to us.

The item(s) must be returned in the condition in which you received it within 15 days of delivery. By the very individual nature of personalized products, they cannot be re-sold, and therefore we cannot accept returns if you have a change of mind.

For more information about Returns, Refunds and Exchanges visit our Returns page.